Having recently bought a 2009 Golf GTi, I was torn between going to a dealer and shelling out or going to a specialist. After a lot of searching around on google and asking around. I happened across James and VDS Performance.
Needless to say after reading all the reviews and seeing James' work on his website, I called and booked my Golf in for a full service and MOT. After speaking with James, his knowledge of VW's was enough for me to know I had made the right decision.
James did and full inspection and diagnostic on the car (as I've only just bought it) and even gave me a call mid way through to let me know what he found and to tell about any work that needed to be done that was out of the scope of the service.
His work is impeccable and he's very reasonable. I am one very happy customer and will be coming back along with referring him to many of my VW owner friends as well!!!!
I rarely post reviews, probably because I am a little bit lazy, but sometimes I feel the need to pay it back. This review has something for everyone, of all ages. Jump to the bottom, if you are a young un' for the adults read on.
James at VDS has been looking after our family cars for a while now. He is always professional, polite and informative. And for those who only read this far into my review; the important question is:
Do I trust this person?
Yes. James has proved many times he is highly skilled, meticulous and provides valuable advice, that in the long run will save you money, and more importantly prevent avoidable troubles with your vehicle.
Does he talk to me in detail about fault diagnosis and the inner workings of the combustion engine to a level that only a rocket scientist would understand?
Is doing it to pull the wool over my eyes?
James is passionate and extremely knowledgeable about vehicles of all kinds not just VAG (VolkswagenAudi Group) cars. When he is explaining things, it comes from a positive place. James knows what he is doing, and NEVER takes short cuts.
Will he advise you to buy more expensive parts than the cheapest items?
Yes, but there is good reason. His advice has ensured my family is on the road with the highest level of safety, my vehicle has the least likelyhood of breaking down, and all at a fair price.
If you have got this far into this review well done! But we all have things to do, so lets round this off.
James' record keeping is fantastic, so can always tell you what parts were replaced, and when, and if some pre-emptive maintenance is necessary. To give you some context to this review our Volvo has just ticked over 313,000 miles, and it cruises without issue, and turns over strong every morning without fail. Not just a testament to Volvo's, but to James, who gives me the confidence to drive around in this old tank without fear of breakdown. In fact, I drive from London, where I now live, to get the car looked after properly at James'.
VDS has the equipment, the knowledge and the skills to maintain all cars, to an extremely high standard for a fair price. Cut corners, and you will probably end up in trouble at some point, my advice to you is speak James at VDS and get your vehicle serviced and maintained properly.
I was not paid for this review, nor did I receive any different treatment that all any of his customers would receive.
NOTE FOR THE GIRL & BOY RACERS:
I'm in my mid-thirties now (!) but I have had newer, higher performance vehicles that have been modified, and remapped, and all sorts by James. He has looked after them, and advised on sensible modifications and as a result I have never had any breakdown, and could always drive "progressively" with confidence. If you are young and you think you are in the Fast and the Furious every time you go on the road, go see James, he will explain the best modifications for your money, and hopefully give you some sensible life advice about driving too fast on the roads.
When you get older, you realize its not really worth it (driving fast), trust me you are not going anywhere that is that important. Not that you will listen, you think you know everything. You don't. I promise you. I ask you, don't drive like a dick, make sure you buy the best equipment, have it fitted by a professional like James, and maybe you will stand your best chance of surviving.
Good luck and go see VDS Performance.
Have taken my car (Seat Leon Cupra r) here for various reasons from an Mot to a full gearbox and clutch replacement. Work, Price and customer service is always spot on. James is always helpful and has loads of knowledge in regards to standard and performance work. Would and have recommended to others.
VDS is exactly the type of garage i've been looking for. James is a pleasure to do business with.
Great customer service which is a lost value in the car industry these days from my experience. Before i bought my S3 to their workshop i spent some time speaking to James on the phone discussing audi tuning and my options etc etc and he made time for me and gave his professional advice on the options i was toying with. i was booked in very quickly and the work was done with follow up phone calls and feedback on the progress which i greatly appreciate as a customer. Highly recommend.